Register to View Past Events on Demand
Title: CRIC AI Showcase Webinar
Date: Jan 29, 2025
The Canadian Research Insights Council (CRIC) is pleased to present the CRIC AI Showcase. This webinar series features presentations from CRIC agency and research technology member companies, highlighting the most innovative AI tools and services transforming our industry. Each segment lasts 15-20 minutes and will offer insight into the practical applications of AI in research. Attendees will have the opportunity to connect with presenting companies that have compelling solutions. Gain valuable knowledge and explore the potential of AI in the field of research and insights. Register to attend.
The first series features:

Title: How Clients can Raise the Bar on Data Quality
Date: Jan 15, 2024
Quality data is crucial for ensuring the insights that businesses and organizations depend on are reliable. As the threat to data quality continues to rise, it is essential that clients, agencies and sample providers are working together to ensure the highest quality data. In this interactive session, Greg Matheson, Margaret Brigley, and Margaret Tso, will review the ongoing and emerging risks to data quality.
They will also share key recommendations from the CRIC Clients’ Guide to Data Quality in Online Research. The guide was designed to increase clients’ understanding of the online research process from sample selection to fieldwork and to help clients make decisions that result in high quality data. The guide is CRIC’s first contribution to the Global Data Qualitative, a global alliance to champion data quality in market research.
2024
Title: Ethical AI in Market Research: Balancing Innovation and Trust
Date: Sept. 24, 2024
As AI plays an increasing role in how our industry gathers, analyzes and communicates insights, it is more critical than ever that we consider the ethical implications of using AI.
Join members of the Canadian Research Insights Council’s AI Committee, Margaret Chapman, Paul Acerbi and Kathy Cheng, as they review the Canadian Research Insights Council’s (CRIC) Guiding Principles for Artificial Intelligence Use in Market Research. The Guiding Principles provide a framework for the use of Artificial Intelligence (AI) and Generative Artificial Intelligence in market research. The aim is to ensure the strategic, ethical and responsible use of AI tools. The principles cover transparency, data security, protecting participants from harm, minimizing bias, and ensuring oversight when using artificial intelligence in market research.
In addition, the webinar will highlight ESOMAR’s 20 questions to help buyers of AI-based services for market research and insights.
Title: Optimizing Generative AI Tools for Market Research
Date: Sept. 24, 2024
You can’t turn a corner without seeing or hearing something about AI these days; but most don’t really understand what it is, how it works, or most importantly – how to leverage it for professional outcomes. If that sounds like you, don’t worry; you’re certainly not alone. This webinar is designed to equip Market Research Professionals with the knowledge to effectively leverage generative AI for richer insights and enhanced efficiency. The session will focus on making this technology accessible and practical, with an emphasis on integrating AI tools seamlessly into professional insights workflows.
We will explore the foundational concepts of generative AI, including key elements like “tokens” and critical parameters such as temperature, frequency penalty, and nucleus sampling that influence AI behavior and output. Additionally, we’ll delve into model fine-tuning, practical use cases, and best practices with by hands-on examples that you can immediately apply to enhance your work.
Key Takeaways:
- AI Demystified: Understand how generative AI works in straightforward terms, tailored for market research professionals (no technical AI knowledge required).
- Parameter Exploration: Learn about AI model parameters and their practical impacts on AI behavior for professional and research outputs.
- Actionable Best Practices and Tips: Discover tips and best practices for using AI tools to streamline your research processes and enhance outcomes.
- Workflow Integration: Gain insights into professional workflow strategies that incorporate generative AI effectively and responsibly, making it easier to apply these tools in your daily tasks.
By attending, you will gain an intuitive understanding of AI’s capabilities and limitations, alongside actionable strategies to immediately start using generative AI tools more effectively in your market research projects. This session is perfect for those new to AI and more seasoned users alike, providing valuable insights that can enhance your approach to research.
Title : Research Got Talent
Date: May 03, 2024
Research Got Talent (RGT) is a global competition hosted by ESOMAR that offers young researchers an opportunity to demonstrate how research can make a difference for a charity or NGO. This competition has had eight years of global success showcasing the positive impact of the insights sector and helping give charities across the planet valuable research for their organizations. CRIC runs the RGT competition in Canada to select our national winner. Each country puts forward their respective winners for the global competition. This will be Canada’s fourth year participating.
Who can Participate?
This award competition, led by CRIC, CAIP Canada, and ESOMAR, encourages young researchers (aged 18-29 years) to support charities / non-profit organizations by solving critical social issues with innovative research. Young researchers can participate individually or in a team of two.
To enter your research proposal submission, please complete the Research Got Talent 2024 ? Entry Form and submit to [email protected] by end of day on June 14th, 2024.
Need more info? Register to watch the recorded webinar
Title : Cybersecurity Risk Management Tips for Research Agencies
Date: March 27, 2024
The frequency and sophistication of cyber attacks in Canada is growing and it is more important than ever that research agencies are taking steps to manage the risk.
The financial, legal, and reputational consequences of a data breach can be severe—so how can you keep your clients, your data, and your agency safe? CRIC has partnered with PROLINK and CyberClan to offer a free webinar to help research agencies get ahead on cybersecurity practices and mitigate risk.
Join Mikel Pearce, General Counsel, Breach Coach Relationship Manager of CyberClan and Andrew Spencer, Account Executive, Prolink to gain crucial insights into the cybersecurity risks facing the research insights industry and learn about the top tips that you can implement now to protect your agency’s sensitive data and intellectual property from cyber threats.
2023
Overview
The CRIC CEO Forum is designed exclusively for CEOs and senior executives from agencies who are responsible for managing a research company. The CRIC CEO Forum will examine some of the top topics facing industry leaders. The CRIC CEO Forum will feature subject matter experts leading interactive sessions on some of the most pressing leadership issues. Attendance will be limited to allow an immersive and engaging session.
Topics covered will include:
- Different Generational Approaches to Work:™ Leading & Engaging Multigenerational Employees-facilitated by Giselle Kovary, M.A., Head of Learning & Development, Optimus SBR.
- The Impact of AI on Insights – facilitated by Paul Acerbi, SVP, Client Organization, Ipsos
- Managing Pricing Pressure and Maximizing ROI (Return on Insights) – client panel featuring Margaret Tso, CAIP, Senior Manager, Consumer Insights, Cadillac Fairview and Audrey Choong, CAIP, Consumer Insights Lead, Aldo will explore how agencies can help them maximize their investment in insights. Diana Lucaci, CEO, True Impact, will moderate the panel
- Addressing Emerging the Threats to Data Quality – Greg Matheson, CoCEO of Quest Mindshare and Chair of the CRIC Online Research, Sam Pisani, CAIP, Managing Parter, The Logit Group and Rob Berger, EVP, Global Qualitative, Sago will review challenges and lead a discussion on solutions.
- CRIC Advocacy Agenda – facilitated by Greg Jodouin, President, PACE Public Affairs & Community Engagement and John Tabone, CEO, Canadian Research Insights Council
All participants are encouraged to attend the Pre-Forum Dinner that will be held at 6pm on November 26, 2023 at Oliver & Bonacini Café Grill located at 33 Yonge Street at Front
View the full programme
Title : Euphoria! How advances in ResTech leverage report automation for faster, more efficient, and more accurate reporting on Quant projects
Date: October 17, 2023
Reporting is often one of the most time and labor intensive parts of market research, particularly for multi-country, frequent-cadence tracking studies. In the past it’d be “all hands on deck” to populate hundreds of pages of reports and many layers of reviews to ensure accuracy, and weeks of time. With report automation, if done properly, this time can be cut down to a matter of hours or even minutes. While the time saved is exciting in itself, especially for those agency-side who would have previously done the task manually, it benefits the clients too.
-
- Suppliers can truly bring speed to insights, with fully populated, polished reports days after closing field.
- With the significantly reduced labor involved, savings can be passed along to clients who will be getting the same volume and quality of reports but now have additional budget to utilize elsewhere.
- By reducing the human element significantly, accuracy is guaranteed without spending hours checking and re-checking.
- Strategically, more time can be dedicated to the story and insights that the data is telling rather than the charting itself.
- Include a feedback loop where lessons can be learned from integrating ResTech solutions into the reporting process
This joint presentation between Ipsos and E-Tabs will include a client case study highlighting the advances and lessons learned in reporting technology that can now even take place in the Cloud and be leveraged by multiple platforms to better their charting experiences – with huge efficiency gains both for continuous and ad-hoc studies.
Title: Role of Research in Combating Misinformation
Date: May 3, 2023
A report from the Council of Canadian Academies found that disinformation and misinformation can erode trust in our institutions and distort public priorities, delaying action on critical issues such as climate change. Considerable and mounting evidence shows that misinformation has led to illness and death from unsafe interventions and products, vaccine preventable diseases, and a lack of adherence to public health measures, with the most vulnerable populations bearing the greatest burden. In fact, conversative estimates found that misinformation cost Canada’s health care system at least $300 million and resulted in at least 2800 deaths. As science and health misinformation becomes increasingly fused with ideology and identity, it contributes to deepening divisions in our society and is taking a real financial and human toll across Canada’s communities and systems.
Public Opinion Research has and will continue to play a critical role in measuring the extent of disinformation. In this webinar, Frank Graves, President of EKOS, will share details of the EKOS disinformation index and how it corresponds to vaccine acceptance and attitudes on other topics. The session will examine trends with respect to disinformation and examine some of the solutions that are aimed at addressing the problem.
Presented by: Frank Graves, CAIP, FCRIC, President, Ekos Research
2022
Title: CRIC ResTech Showcase
Date: Recorded December 2, 2022
Advances in Research Technology (ResTech) are transforming how we gather and analyze data and report insights. The number of ResTech tools is increasing exponentially. To help clients and agencies stay up to date on the most important technology in our industry CRIC has invited leading ResTech companies to provide an overview of their latest innovations. Each participating company highlighted why clients should be investing in their technology in 2023.
Title: ISO 20252:2019 Compliance Checkup
Date: 12pm-1pm EST – September 27, 2022
This webinar will review the CRIC declaration of compliance and highlight some of the key requirements of ISO 20252:2019 that agencies should ensure they review in advance of the November 1 compliance deadline. Participation in this webinar is highly recommended for agency executives and staff responsible for quality management. The webinar will feature Margaret Brigley, CRIC Standard Committee Chair, Annie Pettit, Chair of the Canadian Mirror Committee for ISO/TC 225, and Juliana Wood, Managing Director of CIRQ, the Insights Associations accredited certification body.
Title: CRIC Leadership Forum
Date: Thursday, September 22, 2022, 8:30 am – 4:00 pm Eastern Time (Optional: Pre-Conference Dinner at Jump Restaurant – 6pm on September 21, 2022)
Location: One King West Hotel and Residence
The CRIC Leadership Forum is designed exclusively for CEOs and senior executives on the agency and client side who are responsible for managing a research company or department. The CRIC Leadership Forum will examine some of the top issues facing industry leaders in a post-pandemic environment. The CRIC Leadership Forum will feature global experts leading interactive sessions on some of the most pressing leadership issues. Attendees will be limited to 60 industry leaders to allow an immersive and engaging session.
CRIC members receive 20% off the registration to ESOMAR’s Congress in Toronto using promo code CONGRESS2022_CRIC or save even more by becoming an ESOMAR member and / taking advantage of the CRIC discount for individual ESOMAR membership rates.
Title: Foresight and Macro-Trends: The New Art & Science of Predicting Consumer Behavior in the Future
Date: Wednesday, September 14, 2022
Join Jessica Southard, Senior Insights Leader at MARS Incorporated, in this complimentary educational webinar about emerging approaches to better predict future consumer behavior. Jessica has spent her career synthesizing diverse sources of data into actionable insights. In this webinar, she’ll discuss moving from insights to foresight – an emerging field that combines market research with futurism. She’ll cover how to:
- Blend insights from traditional market research with the study of shifting demographics, emerging lifestyle trends, and the social sciences (e.g., psychology, sociology, economics).
- Use “futures thinking” to bridge the gap between tactical plans and long-range strategic thinking
- Evolve from thinking about individual “trends” in isolation to a broader perspective recognizing that many trends are connected and quickly intersecting.
- Identify when small trends are likely to hit a tipping point and turn into transformative macro-trends
She’ll also address some of macro-trends poised to radically reshape consumer behavior, including wealth inequality, pandemic aftershocks, the growing importance of mental well-being, resource scarcity, the global aging population, and disruptive technologies.
This webinar is brought to you by a unique collaboration between ESOMAR, the world’s leading international research association; University of Georgia’s Center for Continuing Education, the leader in self-paced online research courses; Market Research Institute International, a nonprofit association of industry practitioners maintaining and evolving the Market Research Core Body of Knowledge (MRCBOK™); and the Canadian Research Insights Council, Canada’s market research association.
CRIC members can save 20% off all Quirk’s Event registrations to New York using the code CRIC20
Title: De-Risking Disruption: The Tension at the Heart of the Future
Date: Wednesday, July 13, 2022
In this presentation, Kantar Knowledge Lead J. Walker Smith will explore the dynamics of this tension and the opportunity for brands to fully unlock the consumer marketplace.
Title: Charting Sustainable Futures with Research
Date: Wednesday, July 06, 2022
How can organizations look to grow their sustainability practice and improve their ESG footprint? Tune into this special webinar for IMRD.
Title: Unique Considerations for Public Sector Research
Date: Tuesday, June 28, 2022, 12 PM – 1 PM ET
What are some of the unique considerations when doing research for the public sector including varied levels of government and crown corporations? Hear from a group of current and former public sector research executives to learn more about the evolving competencies, knowledge and skills to stay current in your research work for the public sector.
Title: SampleCon Live 2022
Date: May 16-18, Pasadena, CA
SampleCon’s cornerstone live event will be held May 16-18, 2022 returning this year to The Langham in Pasadena, California. Attend this event gather, shar, and debate perspectives on industry challenges, trends and successes in a collaborative environment. SampleCon provides the opportunity for global leaders across our industry to have transparent exchanges of information and ideas that facilitate the evolution of access to consumer data and engagement.
As part of the CRIC’s partnership with SampleCon, staff of CRIC member companies can save $50 US off their registration using the code CRIC22! when registering.
Title: How to Build Brands Post-Covid by Fulfilling the Consumer’s Quest for Meaning
Date: Wednesday, May 11 – 12pm EDT
Every year, brands spend over $560 billion (and counting) to convince us to buy their products. Yet, as consumers we have become insensitive to most advertising. We easily forget brands and may switch to another product on a whim. There are ways for brands to break this cycle. Brands that succeed are the ones that help us find meaning. In this process, the brands become meaningful in and of themselves.
Join us for a complimentary webinar as we share insights from Wall Street Journal bestseller Brand Hacks. We will take you on an exploratory journey, revealing why most advertising campaigns fail and examining the personal, social, and cultural meanings that successful brands bring to consumers’ everyday lives. Most importantly, we will share simple brand hacks you can implement to create and grow brands that deliver meaning even with a limited budget.
This presentation is supported by in-depth research in consumer psychology, interviews with industry-leading marketers, and case studies of meaningful brands, both big and small.
This webinar is brought to you by a unique collaboration between ESOMAR, the world’s leading international research association; University of Georgia’s Center for Continuing Education, the leader in self-paced online research courses; Market Research Institute International, a nonprofit association of industry practitioners maintaining and evolving the Market Research Core Body of Knowledge (MRCBOK™); and the Canadian Research Insights Council, Canada’s market research association.
Title: 2022 Research Got Talent Information Session
Date: Friday, May 06 – 12pm ET
Are you between the ages of 18-35 years old and looking to make a difference for a Canadian charity while growing your global brand?
If yes, the 2022 Research Got Talent is the perfect competition for you to enter.
Attend this information session to learn more about how to win on the national and global stages while helping a Canadian charity of your choice!
Title: International Market Research Day 2022 – Opening Event
Date: Monday, May 2- 10am EDT
Happy International Market Research Day! Spearheaded by the Turkish Research Association TUAD and coordinated by ESOMAR, IMRD22 is a community festival brought to you in partnership with national, regional, and global associations around the world that promote the use of insights and analytics to help shape a better world at the service of people.
For this edition, national, regional, and global associations around the world will be filling 2 weeks with inspiring content demonstrating how essential insights and analytics is to the cause of building a sustainable world and how insights and analytics projects around the world are helping us to meet the United Nations’ Sustainable Development Goals. View the full schedule
Join the opening event featuring ESOMAR President, Kristin Luck and ESOMAR Interim CEO, Pravin Shekar and let yourself be inspired by the impact insights and analytics has on shaping a sustainable world for tomorrow!
Title:Tech-celebrating Insights: Using Restech-Driven “Continuous Discovery” To Title: Create Faster, Better and Deeper Insights
Date: Wednesday, April 13, 2022 – 12pm EDT
Traditional approaches to research can encounter challenges: too slow, hard to integrate, not actionable enough, low data quality, lack of engagement from research participants, etc. But new advancements in “restech” (research technology) hold the potential to change all that.
Join us for a complimentary webinar with two industry experts who present new tech-driven “continuous discovery” approaches – making ongoing research programs faster, better, more integrated, and more insightful. They will share:
- How to turn one-shot projects into elements of continuous research programs
- Tips for building hyper-engaged online communities
- Strategies for getting actionable insights faster
- Approaches to combining multiple research/analysis tools into a comprehensive and collaborative insights platform
They will also present a company case study using restech-driven continuous discovery to collect insights 200% faster while increasing community engagement by 55%.
Title: Insights Association Annual Conference 2022
Title: IA Annual Conference 2022
Date: April 4-6, 2022, Philadelphia
The Insights Association’s Annual Conference takes place April 4-6 in Philadelphia and employees of CRIC members can register with the discount code CRIC to receive 15% off your registration!
This is the gathering for insights professionals and a chance to connect with and learn from fellow insights leaders at Lego, Walmart, Meta, BET, Southeastern Grocers, Postmedia, Organon, and elsewhere. And you don’t want to miss a special conversation with Campbell’s CMO Linda Lee.
You’ll enjoy the camaraderie and connection found only at in-person events as you lean in to better understand:
- How best to answer the demands of values-driven consumers seeking to make a difference in such critical areas as sustainability, diversity, and equity.
- How we can all successfully quantify and communicate the value insights deliver to the bottom line.
- Why some insights sectors are soaring and others are scrambling
- The latest LGBTQ+ terminology
- How you can empower more joy-filled lives
It will be a time to celebrate remarkable accomplishments in our profession and be inspired to deliver even more meaningful impact.
Title: New Frontiers in ResTech: Sampling Excellence, Data Quality, and Fraud Detection
Date: Recorded March 16, 2022-Available on Demand
Join us for a complimentary webinar about the latest tools and techniques for maximising data quality and minimising fraud in the research/insights field.
The growing sub-field of “Research Technology” (“ResTech”) offers the promise of making research better, faster, and cheaper – but it also creates new vulnerabilities in terms of security, privacy, and fraud.
This webinar will feature two leading experts about the new wave of data quality solutions, and they’ll share:
- Practical strategies: Techniques and tips for increasing participant engagement and maximising data quality
- Insights from research on research: Key takeaways from a meta-analysis of major studies about research quality
- Fraud detection approaches New developments in the art and science of detecting fraud in online surveys.
Title: Launch, Scale, Exit: Strategies for Successful Entrepreneurship in Market Research
Date: Recorded February 16, 2022
Join us to learn strategies for launching, growing, and sustaining a successful market research/insights business. Kristin Luck is one of the most successful serial entrepreneurs in our profession, and she’ll share…
- Strategies for launching, scaling and sustaining a successful research business
- Tips, tricks, and proven strategies for accelerating growth from $0 to $30M and beyond.
- Secrets of successful exits
Title: Mental Wellbeing in Canada – Insights & Strategies
Date: Recorded February 11, 2022 – Available on Demand
Join this webinar to be the first to learn about the state of mental health in Canada’s research, insights and analytics industry. Giulia Prati, Vice President at Opinium will share the results of the inaugural CRIC mental well-being study, conducted recently by Opinium and pioneered by MRS in the UK and also conducted by IA (US), the Research Society (Australia) and ESOMAR. The findings will help us better understand the state of mental well-being and underlying issues within our industry. Following the results of the industry survey, Lesli Martin, Vice President of Pollara will present on the broader Canadian context sharing highlights of research Pollara has done for Mental Health Research Canada (MHRC). Next, Megan Kates, Associate Director and Headway Lead at Skar Wilton will share strategies on how companies can support staff and on how individuals can get the support they need.
Title: Industry Virtual Co-op and Jobs Fair
Date: January 28, 2022
Format: Half-Day Virtual Careers Fair including Keynotes and Employer Booths
itle2021
Title: Applying Artificial Intelligence, Machine Learning and Automation in Marketing Research
Date: Wednesday, December 15, 2021
Speakers: Danny Heuman, Chief Analytics Officer, Environics Analytics; Roger Sanborn, Chief Product Officer, mTab; (Moderator and host) Arundati Dandapani, CIO of CRIC and COO of CAIP
Format: Each presenting team speaks for 15 mins and then it will be followed by a moderated discussion and then Q-A.
Register Now
Title: ResTech: What is “research technology” and Why Is It booming?
Date: Wednesday, December 01, 2021
Join ResTech pioneer and QuestionPro CEO Vivek Baskaran, market research extraordinaire and HubUX CEO Jamin Brazil, and MRII’s Executive Director Dr. Stephen Kraus to discuss the emergence and evolution of this new field we call ResTech. Topics will include:
- How technology platforms, automation and AI are revolutionizing the research process
- The continued growth of online survey platforms, and their role in brands increasingly “in-sourcing” their research
- The emergence of “insights repositories” — platforms that allow for the easy encoding, synthesis and retrieval of insights
CRIC Polling Executives Forum
Title: CRIC Polling Executives Forum
Date: Monday, November 29, 12pm- 2pm Eastern Time
This meeting will be an opportunity to share among ourselves what we learned from polling around the last federal election and also discuss areas of improvement. The industry once again performed very well and demonstrated that multiple methodologies could all generate very accurate polling results. The goal of this session is to build off our successes for the betterment of the industry.
Topics that will be discussed include:
- What factors have resulted in our continued accuracy? Are there things we did differently this time as a result of the pandemic and/or from past learnings?
- What guidelines should we follow when engaging with other researchers on social media (twitter)?
- Are CRIC’s current disclosure and reporting standards sufficient, particularly around reporting on precision? Is there a need for additional guidelines?
- How did CRIC and how should CRIC address media coverage of “polls” from non-CRIC member companies that don’t comply with CRIC standards.
This session is exclusively for polling executives of CRIC member companies. Details on how to register were mailed to the primary contact of CRIC member companies who release research into the public domain. Contact [email protected] for more informtion.
Title: Election Polls in Canada: What Governments and Brands can learn about Citizens and Consumers Today.
Date: November 10, Wednesday, 2021
This half-day virtual conference will throw a retrospective look at the value of election polling and how polling insights translate into advancements in consumer insights and public opinion research. Did the polls “get it right” again post the 44th Federal Elections in Canada? What did this mean for voters and for consumers?
Register Now
CRIC Leadership Forum
Title: CRIC Leadership Forum – How Technology is Transforming the Industry
Date: Friday, October 22, 2021
Session Leaders: Geoff Hansen, Executive Vice President, Information Technology & Field Services, Advanis, Toby Pilling, Chief Technology Officer, Hotspex, and Sam Pisani, Managing Partner, The Logit Group.
Format: The Session Leaders will share their perspective on how technology is transforming the industry . The session will then transition to an interactive forum and all CRIC CEOs and executives in attendance will be encouraged to actively participate
This session is exclusively for owners and senior executive of CRIC member companies. Details on how to register were mailed to the primary contact of all CRIC member companies. Contact [email protected] for more informtion.
Title: Finding and Crafting Compelling Data Stories
Date: Wednesday, October 20, 2021
Finding and compellingly presenting data stories is at the heart of market research. Yet, most market research education instead focuses on data collection and statistical analysis. This webinar will get back to the heart of it and describe how to:
- Create analysis plans
- Use data reduction techniques to distill the data
- Structure findings into pyramids
- Optimally organize the narrative of the presentation
- Propel the story forward when presenting
Title: Opportunities and Challenges in Healthcare Research
Date: October 20, Wednesday, 2021
Speakers: Matthijs Visser, Principal Consultant, Advanis; Marjut Huotari, Vice President, Healthcare Insights, Leger; Vijay Wadhawan, Vice President, Health and Wellness, Environics Research; Neil Brown, President, McCann Health, Arundati Dandapani, CIO of CRIC and COO of CAIP
Format: Each presenter speaks on this topic for 15-20 mins and then it will be followed by a moderated discussion and Q-A.
Register Now
Title: Community Circle: Join qualitative pioneer & moderator Naomi Henderson
Date: Tuesday, October 19, 2021
Naomi Henderson is an ESOMAR member and one of the foremost authorities on qualitative research. Following her interview on the digital stage at the Insights Festival with ESOMAR’s Vice President, Nikki Lavoie – we invited both to return but in a more interactive and informal setting – aka the Community Circle couch – for a digital mingle exclusively with the qualitative community!
Whether you have questions on the art and science of moderation, wish to discuss how the heritage of qualitative inspires you and your future – or you are looking for practical advice from a CEO that has been in business for more than 4 decades – this is your moment to join the conversation.
Register Now
Title: Creating Shopper Insights Innovations
Date: September 29, Wednesday, 2021
Speakers: Susan Seto, Senior Vice President, Market Strategy, Environics Research Group; Mark Juhasz; Research Associate, Dalhousie University; [more to be announced soon]; moderator and host: Arundati Dandapani, CIO of CRIC and COO of CAIP
Research in shopper insights is reliant on many factors including which innovations succeed and which ones don’t resonate with the target markets. Is there a blueprint for innovation in shopper insights and what opportunities exist to improve their successes?
Register NowTitle: The Future of Cross-Platform Audience Analytics
Date: Tuesday, September 21, 2021
Speakers: Judy Davey, Vice President, Media Policy and Marketing Capabilities, Association of Canadian Advertisers; Josh Cormie, Executive Vice President, Audience Measurement Service Line Lead, Ipsos Canada; Alexander Johnston, Audience Insight Specialist, Royal Ontario Museum; (Host and Moderator) Arundati Dandapani, CIO of CRIC and COO of CAIP
Format: Each presenting team speaks for 10-15 mins and then it will be followed by a moderated discussion and then Q-A.
Register Now
Title: Insights Festival 2021 – Amplify & Accelerate
Date: Monday, September 20 to Wednesday, September 22, 2021
While the pandemic has been a personal struggle for many, it’s also created a professional opportunity for you to amplify and accelerate creative thinking, catalyse big business decisions, activate positive learnings and focus on returns-on-investment. This Insights Festival’s virtual edition features the collective wisdom of your industry throughout case studies, cutting edge methodologies, meaningful conversations and much more. We’d love for you to be a part of it!
Register Now
Title: Research Got Talent 2021 – Nominations Event
Date: September 15, 2021 (the nominations event will be live-streamed twice to accommodate global time zones.)
Join us at 6am (EDT) or 10am (EDT) to see the Canadian winners, Vinca Merriman and Swati Garg compete on the global stage with their entry – Understanding the donor base of The Citizen’s Foundation Canada (TCF Canada). TCF Canada is a Canadian charity with the objective of providing educational opportunities for underprivileged children in Pakistan and the research gathered needed insights to help TCF Canada grow a stable and sustainable donor base.
Merriman and Garg will compete against entrants from Australia, the Czech Republic, Peru and Russia for a chance to become the Global Winners. The event will be livestreamed twice at 6am EDT and 10am EDT.
Research Got Talent is a global competition that offers young researchers an opportunity to demonstrate how research can make a difference for a charity or NGO. Pioneered by associations in India and Hong Kong, this competition has seen tremendous success in showcasing the positive impact of the insights sector, and is now being implemented worldwide. This award competition, led by CRIC, CAIP Canada and ESOMAR in Canada encourages young researchers (aged 18-35) to support charities/non-profit organisations to overcome relevant and pressing social issues.
Register (6am EDT) Register (10am EDT)
Title: Unlocking the Power of Secondary Data
Date: Tuesday, September 14, 2021
Companies today have more data than ever, from traditional syndicated studies to government databases to vast digital data warehouses but are struggling to synthesize it all into actionable insights. Join secondary research expert Paul Hunter to explore the latest developments in this rapidly evolving sub-field of market research. Topics will include:
- An overview of the secondary data resources available today
- How to combine insights from secondary research and primary research
- Ethical Issues in Secondary Research
Title: Enhanced Customer Experience Research
Date and Time: Tuesday, 07 September, 2021, 12 PM EDT
Description: This webinar will bring in different leaders who will speak to their experience in the growing CX space and how it applies to research professionals and their clients.
Speakers: Isabelle Blanchet, Vice President, Customer Experience, Leger; Tanya Fowler, Head of Customer Experience, FCT; Andreas Noe, Partner and Head of CX, Phase 5; Ray Kong, President, Client Services, Ipsos; Diana Lucaci, Founder and CEO, True Impact; Karen Gasper, Business Development Manager, Smartmail Marketing, Canada Post; Ted Chen, Managing Director, Financial Services & Customer Experience, Maru/Matchbox; CRIC moderator and host Arundati Dandapani, CIO of CRIC and COO of CAIP
Register Now
Title: Insights from the Users & Buyers Global Study 2021
Date and Time: Wednesday, August 25, 2021
Description: The 2021 Users and Buyers Global Study recognizes the fundamentally important role that brand-owners play in determining the shape and structure of our profession. This is the first in what we hope will become an annual monitor study. This research establishes a benchmark of how insights are viewed and commissioned within brand-owning organizations, and the key criteria applied to what is considered ‘good’ and ‘successful’ research.
Join study author Ray Poynter of NewMR and guest Kajoli Tankha of Microsoft to learn:
- Key findings from the research.
- How research customers are driving innovation, change and evolution of the insights and analytics industry.
- The growing demand for speed, instant feedback and digital solutions.
Title: Careers in Marketing Research – Opportunities in the Coming Decade
Date: Tuesday, August 24, 2021
Marketing Research, although led by North America (driven by mature markets like the US), is a vibrant global industry that is representative of very diverse and distinct segments and disciplines. Thought leaders, data insights practitioners and speakers will talk about trends, insights and opportunities in careers in the “new” marketing research:
Speakers:: Kristin Luck, President, ESOMAR; Founder, Women In Research; Veronica Amorena, Vice President, Human Resources, Ipsos; Nathaniel Stone, Program Chair, Market Research and Analysis, Algonquin College; Todd Armstrong, Data Analayst, Bank of Canada, and Professor, Market Research and Analysis, Algonquin College, Emily Koenig and Joseph Rydholm, Quirk’s Media; Nicole Cadek, Nova Scotia Power; Tawnya Bryden, ATB Financial; Stephen Kraus, Executive Director, MRII; (Host and Moderator) Arundati Dandapani, CIO of CRIC and COO of CAIP
Register to View on Demand
Title: Findings of Global Study of Users & Buyers of Insights
Date: Wednesday, July 7, 2021
In May 2021, the Canadian Research Insights Council (CRIC) participated in a global partnership of more than 20 organizations established by ESOMAR, NewMR, and Confirmit to conduct a survey among buyers and users of insights.
This webinar will share key findings from this survey that will answer questions including: Has the pandemic changed the use and application of Insights from a Brand’s perspective? Has the use and deployment of technology changed the way buyers of insights deploy their informational assets? And if so, which technology is the best?
Join Ray Poynter (NewMR), Sjoerd Koornstra (The House of Insights) and Finn Raben (ESOMAR), to learn more of the views from 802 users and buyers of insights, updating the results from the first instalment of the survey, conducted in September last year. Discover if more research is being conducted internally. Find out if resource is still an issue. Learn about the best technology available, and how it compares.
All this and more will be discussed in the context of the recent findings from the latest instalment of our survey of Buyers and Users of Insights, and from a unique comparison of available technologies.
Register to View on DemandTitle: How to Create Meaningful, Memorable, Instantly Understandable Visualizations
Date: Wednesday, June 30, 2021
Meaningful, memorable, instantly understandable. Are these words used to describe your data visualizations? They can be!
Let Displayr’s Tim Bock show you how to create market research visualizations that are easy and quick to digest, while also improving storytelling. We’ll cover:
- Using color in visualizations
- Sorting, labels, and decluttering
- How to attract attention
- Redundant encoding
- Reducing eye movement
- Tapping into the secrets of information processing.
Title: The Role of Insights in Knowledge Management, Data Quality & Data Diversity
Date: Wednesday, June 30, 2021
This webinar “The Role of Insights in Knowledge Management, Data Quality and Data Diversity” will look at how insights are shaping three aspects of data management for marketing researchers – knowledge management, data quality and data diversity to improve decision-making.
Title: Designing Accessible Research
Date: Thursday, May 20, 2021
Thursday, May 20, 2021 was Global Accessibility Awareness Day (GAAD) and, to celebrate, we hosted a webinar to highlight how our industry can and should design research to be inclusive of people with disabilities. The webinar featured two experts on designing inclusive research: Lauren Isaacson of Curio Research and Margaret Brigley, CAIP of Narrative Research
Register to View on Demand
Title: Questionnaire Design Best Practices
Date: Wednesday May 19, 2021
Questionnaire design is both art and science – but much of the science continues to be ignored by researchers today. Jeffrey will share design practices informed by research on research that you can immediately begin to apply. He’ll review the science on agreement scales, yes/no questions, numeric scales, scale ordering, all-that-apply questions, bipolar scales, and more. And he’ll share examples of the art of it: times when he has had to set aside the science. If you write questionnaires, you’ll want to attend this webinar.
Register to View on Demand
Title: How Public Opinion Research is Addressing Pandemic Challenges
Date: May 5, 2021
Register for this webinar to learn about the essential role that public opinion research has played and continues to play in addressing the many challenges created by the COVID-19 pandemic. The panel will examine challenges such as compliance with recommended public health measures, the impact of the pandemic on mental health and overcoming vaccine hesistancy. The panelists will also answer important question including:
- What did the pandemic teach us about the strengths and weaknesses of our society?
- What did we find that was truly astonishing or surprising?
- What will the post pandemic Canada look like?
- How will public opinion research continue to play an essential role?
This webinar is part of the International Market Research Day (IMRD) 2021 campaign supported by ESOMAR. Although the world is shaken by the global pandemic, the market research, insights, and data analysis community is committed to play its part in building a better future through insights.
Register to View Recording
Title: Research Got Talent – Information Session
Date: April 30, 2021
Are you a young researcher wanting to make a difference in the world?
Don’t miss your chance to enter the Research Got Talent Competition in Canada!
Register for the information session or visit Research Got Talent 2021 for additional details and to enter.
Register to view this webinar on demand.
Register Now
Title: What Makes For A Successful, Growing Research Agency?
Date: April 21, 2021
The secret to growing a successful research agency is really no secret at all. It is all around us, exemplified by those companies who consistently grow, both in size and in stature. In this webinar, we will examine the evidence before us – what really does make for success in this hyper-competitive market?
The focus will be on four key elements:
- The core business model
- Differentiation from the herd
- Talent: building an outstanding employer brand
- Thought leadership and content marketing
Register to View this Webinar on Demand.
Register Now
Title: Innovations in Qualitative Research
Date: March 26, 2021
Register for this webinar to learn how semiotics and neuroscience can both help you develop a deeper understanding of your customers by gaining insights into how they emotionally engage with your brands. Innovation in Qualitative Research will feature two presentations: The Power of Semiotic Analysis presented by Sarah Johnson and From Emotion Data to a Great Customer Experience presented by Diana Lucaci
Register to view this webinar on demand.
Register Now
Title: Making Online Samples More Representative
Date: March 17, 2021
What does it mean for a sample to be representative? How can you tell if your sample is biased and if so, what is there to do about it?
In this webinar, Andrew Mercer of the Pew Research Center will present the results of the Center’s research into data quality in online survey samples and what factors lead to bias in survey estimates.
You will learn about different methods for adjusting samples to reduce bias and the kinds of benchmarks that are needed for these methods to succeed. Andrew will also cover strategies that can be used when no reliable benchmarks exist.
All registrants will receive a link to the online recorded video, so you can view the webinar at a later time, if more convenient.
Register Now
Title: Demystifying Gender, Race, Sexual Orientation & Ethnicity in Insights
Date: March 4, 2021
In 2020, issues of diversity and inclusion were brought front and center on the national stage. Looking forward, how do we as sample professionals and researchers adjust our methodologies to be inclusive of this cultural moment? As an innovative industry now is the time for the Insights community to explore how we ask questions in a more inclusive way while keeping the integrity of research done in the past. This panel discussion will delve into how we can address a core component of the research process, demographic questions, and affect real change. How we ask gender, race, sexual orientation and ethnicity in research has been static for decades. Join us for this dynamic panel in which we delve into how these questions are currently asked, how we should ask them, and how to handle the client conversations that will arise as a result of these changes.
Moderator: Mario Carrasco, ThinkNow
Panelists: Solomon Bennett, Target | LaToya Christian, GroupM | Whitney Fowler, Insights in Color | Lisa Wilding Brown, Innovate MR
Register Now
Title: Client Perspectives
Date: February 26, 2021
How do you anticipate customer needs before they happen? How do you ensure insights get integrated into strategies across the organization in a work from home environment? This webinar will feature two presentations led by client-side insights leaders who will answer these questions and more.
Kristina Cigic, CAIP and Jhumur Choudhury, CAIP of ATB Financial will share how they are Creating a Customer Empathy Framework that allows ATB Financial to anticipate customer needs before they happen.
Oualid Benchama of Coca Cola and Nadia Antropova of Dig Insights will present on how Coca Cola is Socializing Insights in a WFH world.
Register Now
Title: A.B. 2257 – What You Should Know!
Date: February 25, 2021
A new law in California, A.B. 2257, requires a minimum wage for research subjects. Learn more about the law, the complications it poses for the insights industry, risk mitigation steps to consider, and the advocacy campaign led by the Insights Association to fix the law. Join this session to learn more from IA’s CEO, Melanie Courtright, and VP Advocacy, Howard Fienberg and get involved.
Speakers: Melanie Courtright & Howard Fienberg, Insights Association
Register Now
Title: The Nature of Supply & Demand in Today’s Marketplace
Date: February 18, 202`
After a tumultuous 2020 for the global community where most things did not go as planned, we saw one thing stand true in Insights… the laws of supply and demand. So what did we learn in and how do we apply these learnings to institute real change in 2021 and beyond? Join us for a holistic industry discussion on the challenges and solutions around supply and demand.
Moderator: Calista Corley, Fuel Cycle
Panelists: Bob Fawson, Dynata; Corey Julseth, J.D. Power; Michael McCrary, Pure Spectrum; Aaron Platshon, TapResearch
Register Now
Title: Intelligence 360: Solicited + Unsolicited Customer Opinion
Date: February 17, 2021
Over the last several years, a great deal has changed in terms of the types of data available for analysis; the sources for such data, the ways in which researchers acquire and analyze it, the technologies used, the industry players, and the regulatory environment, to name a few.
In this webinar you will learn how to shape social intelligence through integration of unsolicited opinions – posts from social media in multiple languages annotated with brands, sentiment, emotions and topics – with solicited opinion — surveys and focus groups where questions are asked. A common theme will be the challenge of working with unstructured data, that is, text, images, audio, and video.
Attendees may find it worthwhile to download a complimentary copy of ESOMAR’s Briefing Questions When Considering Tools and Services for Unstructured Data prior to this presentation.
All registrants will receive a link to the online recorded video, so you can view the webinar at a later time, if more convenient.
Register Now
Title: Privacy In The Era Of AI And Data Analytics Based Insights
Date: January 28, 2021
While AI models and data analytics create a world of new possibilities for identifying business insights, they have also created numerous new privacy implications and ethical responsibilities for insights professionals. With International Data Privacy on January 28, 2021, the Canadian Research Insights Council (CRIC) AI & Data Analytics Thought Leadership Council and ESOMAR have organized an online panel of leading data privacy professionals to explore key questions related to privacy in the era of AI and data analytics.
The panel will explore the implications of Canada’s proposed Digital Charter Implementation Act (Bill C-11), that intends to establish a new privacy law for the private sector and new powers for the Office of the Privacy Commissioner, the role of standards in data governance, transparency of algorithms and decision systems, and ethical implications of data collection and insights generation. The panel will also describe a new guideline being developed by ESOMAR and GRBN for researchers and clients when processing secondary data for research.
The panel will be moderated by Briana Brownell, CEO of Pure Strategy AI, and member of CRIC’s AI & Data Analytics Thought Leadership Council
All registrants will receive a link to the online recorded video, so you can view the webinar at a later time, if more convenient.
Register Now
Title: Inspirations 2021
Date: January 27, 2021
A virtual get together to refresh our common bond, to share what we learned from the COVID-tainted events of 2020, and to find hope and inspiration as we jointly rejuvenate the insights industry in 2021. The event will offered in English and Spanish and will feature the following presentaitons:
- Simon Chadwick (CAMBIAR) opening – what to expect in 2021
- Alex Garnica and Rafa Cespedes (Greenbook Latam) – Invitation to work together on 2021
- ARIA Members (Trade Association Leaders). Learnings & Challenges
- Client perspective – “What changes in 2021: challenges for the insights industry”, Larissa Berbare Head of Global Human & Equity Insights at Natura
- Consumer perspective – “Expectations for the next normal” (Kevin Menk, SRP Strategic Resource Partners and member of the ARTIS Network)
- Claudio Flores (LEXIA) “The new look of insights following COVID – opportunities to consider.”
Title: Free Webinar: Essential Data Security Practices for Research Agencies
Date: January 25, 2021
Is your research agency using encryption when collecting or exchanging confidential data? Are employees and owners aware of the best practices to avoid a data breach? Have you vetted your vendors’ security practices? Are you equipped to manage the risks of any software, mobile, and cloud-based services employed by your firm? Is all critical data securely backed-up on a regular basis? Does your firm have appropriate administrative, technological and physical controls in place? And above all, how are prepared you to handle a data security incident?
In a post-pandemic world, cyber-attacks have become increasingly frequent and sophisticated, exacerbating the existing threats faced by research agencies, as well as the financial, legal, and reputational fallout that accompanies a breach. The best protection against these cyber threats? A comprehensive data security program that minimizes risk—and the impact—of a successful cyberattack.
In this webinar from CRIC and PROLINK, a panel of data security experts will share the greatest threats faced by research agencies and the essential data security practices that all firms should have in place to mitigate them. This webinar will also explore the best practices for responding to a data security incident.
View Recording
2020
Title: Free Webinar: The Future of Polling After 2020
Date: December 16, 2020
The third installment in ESOMAR’s U.S. Pollsters’ webinar series will be The Future of Polling after the 2020 Election, consisting of five 12-minute presentations followed by Q&A. This complimentary webinar will be moderated by Kathy Frankovic of ESOMAR’s Professional Standards Committee, and Former Director of Surveys at CBS News.
The panelists will cover a number of areas regarding polling and the U.S. Election, including the following:
- How the evidence explains what actually happened in this U.S. election
- How criticisms of U.S. pre-election polls have raised questions about the viability of public opinion research
- How to evaluate the impact of the 2020 election polls for all forms of opinion research.
All registrants will receive a link to the online recorded video, so you can view the webinar at a later time, if more convenient.
View RecordingTitle: Free Webinar: The Opportunity for UX Research
Date: December 8, 2020
Interest in User Experience (UX) is growing but the research needed to support good user experiences is often conducted by designers, developers, and product managers with little or no knowledge of research fundamentals.
Even for market researchers, the new term sounds somewhat disconnected from traditional research and many wonder what it entails.
Join Michaela Mora of Relevant Insights in this session to discuss:
- What is and what is not UX
- How research can support UX
- Additional areas of expertise needed to conduct UX research
All registrants will receive access to a recording of the webinar.
Register NowTitle: Free Webinar: Understanding Agile Research
Date: November 19, 2020
Agile Research is a term that seems to be back in the spotlight this year–and it’s no surprise! That’s right: Agile Research was a much talked about approach that began picking up steam nearly a decade ago, and faded back out before the world was turned on its head in 2020. Now, with budgets getting smaller and timelines getting tighter, Agile Research is once again front-and-center in buzzword bingo. Join Nikki Lavoie, Founder of MindSpark Research International, for a fun and interactive session on understanding Agile Research, and how to learn it, execute it, and offer it to your clients or stakeholders. Topics covered will include:
- Defining Agile
- Understanding the cycle
- A look at the Agile tools on the market
All registrants will receive access to a recording of the webinar.
View RecordingTitle: Free Webinar: Customer Experience: Where It’s Been And Where It’s Heading
Date: October 29, 2020
As organizations improve their Customer Experience (CX) capabilities through better skills and technology, the nature of CX is changing. While collecting survey feedback had been a primary focus for CX programs, organizations are more acutely focusing on the actions they take from the insights. During this presentation, Bruce Temkin will share details on the current CX trajectory. Join Bruce to learn:
- How is CX becoming more action-oriented?
- What are the elements of a modern CX program?
- Where will CX programs head in the future?
All registrants will receive access to a recording of the webinar.
View RecordingTitle: Free Webinar: The Pollsters’ Survival Kit for Election Night…and the Days After
Date: October 12, 2020
With only a few weeks to go before the U.S. presidential election, Americans are facing the potential for a long and protracted period of uncertainty about the outcome. Will Donald Trump be elected for four more years or will the American voters make a change and elect Joe Biden? In this webinar, North American and International pollsters will share their views on where the race stands, what seem to be the central issues, and how – and when – it’s all likely to end. All registrants will receive access to a recording of the webinar.
View RecordingTitle: ISO 20252:2019 Requirements for CRIC Agency Members
Date: October 8, 2020
As the standard-bearer for quality research in Canada, the Canadian Research Insights Council (CRIC) is pleased to announce a webinar to introduce Agency Members to ISO 20252:2019 Market, opinion and social research, including insights and data analytics. This global process standard sets best practices for agencies to support consistent quality and efficiency when working with clients.
CRIC is pleased to have three ISO 20252:2019 leaders presenting this webinar. Don Ambrose, International Chair of the ISO/TC 225 (technical committee), and Annie Pettit, Chair of the Canadian Mirror Committee for ISO/TC 225, will provide background and describe the benefits of compliance. Juliana Wood, Managing Director of CIRQ, the Insights Associations accredited certification body, will outline the core requirements as well as the requirements of each Annex.
View RecordingTitle: ESOMAR’s Insights Festival 2020 – Available on Demand – Free for ESOMAR Members
Date: September 14-17, 2020
The pandemic forced the temporary postponement of this year’s ESOMAR Congress to September 2021 in Toronto. Rather than let a whole year slide by ESOMAR is offering the all-new virtual Insights Festival from September 14-17.
The Insights Festival is an extravaganza of curated and community-generated content, conversations, social gatherings, and debates. In just four days you will have the opportunity to hear from and interact with colleagues from around the globe, as ESOMAR celebrates the data, research, and insights community and the ways in which it enriches our economies, societies, and daily lives.
View the exciting content coming your way in the advanced programme that is available online now. Insight Festival Speakers include: LinkedIn, Mars, Microsoft, PepsiCo, Bacardi, ESPN, Facebook, Google and more!
The Insights Festival is free for ESOMAR members and for all staff of CRIC member companies. Employees of CRIC member companies email CRIC to request your promo code.
Join ESOMAR using the CRIC negotiated rates to attend the Insights Festival for Free.As part of CRIC’s strategic relationship with ESOMAR, we have negotiated a special offer for Canadian marketing researcher professionals to join ESOMAR for $450 CAD. CRIC member companies registering 3 or more individuals with ESOMAR can save even more. View details and take advantage of this special offer today.
Join this unique experience showcasing the best the data, research and insights community has to offer!
View RecordingTitle: CRIC’s Virtual Townhall to highlight key industry initiatives
Date: September 10, 2020
Join CRIC and its strategic partners ESOMAR and CAIP Canada for a virtual townhall that will provide an update on key industry initiatives including advocacy, standards, post-pandemic support, the CAIP, ESOMAR, new CRIC committees and more. This event will also provide a forum for you to share ideas, ask questions and learn how you can get involved.
The townhall will be held on September 10, 2020 from 11am to 12pm through ZOOM. All research, analytics and insights professionals are welcome and encouraged to attend.
View RecordingTitle: Free Webinar: The Pollsters’ Survival Kit in the Trump World
Date: August 20, 2020
We are now less than 100 days before U.S. voters go to the polls to decide whether to stick with Donald Trump for four more years or make a change and elect Joe Biden. In this webinar, five North American pollsters will share their views on where the race stands, what seem to be the central issues, and how it’s all likely to turn out.This free webinar will consist of four 15-minute presentations followed by Q&A. It will be moderated by Kathy Frankovic of ESOMAR’s Professional Standards Committee. All registrants will receive access to a recording of the webinar.
View RecordingTitle:Go from Good to Great with Critical Thinking Skills
Date: August 5, 2020
Join Susan Frede of Frede Research LLC and Aimpoint Research on August 5th at 12 p.m. EDT for a free virtual presentation on critical thinking skills. Critical thinking is a soft skill that can give researchers a leg up by driving thinking to be more disciplined and active. Strong critical thinking skills can help throughout the research process, from defining the problem to the presentation of the results.
In this webinar, Susan will define critical thinking and discuss the following:
- Activities involved in critical thinking
- The gap between employers’ and students’ perceptions of critical thinking
- Techniques to develop the necessary critical-thinking skills
Title: Confronting Exclusion and Racism in Canada’s Research & Insights Industry
Date: July 22, 2020
CRIC is hosting the webinar Confronting Exclusion and Racism in Canada’s Research & Insights Industry to highlight the need for change and to encourage the dialogue and action that is required to end racism and the systemic bias that Black people and other racialized groups experience in Canada.
View RecordingTitle: Theory and Back Again: A Researcher’s Tale
Date: July 8, 2020
Join Zontziry “Z” Johnson of Zappi on July 8th at 12 p.m. EDT for a free virtual presentation on the market research process and how it drives business decisions. Theoretically, market research is a core set of steps that works in conjunction with the rest of an organization’s efforts to drive business decisions using data. Realistically, that’s not always how it happens. Or is it?
In this webinar, Zontziry will cover the following topics:
- Reviewing the ideal market research process
- Customer input as a source of data
- Feeding business decisions
- Theory vs. reality
Title: Turbo Charging Growth in Challenging Times
Date: June 9, 2020 (from ESOMAR, MRII, the University of Georgia and CRIC)
Join Zoë Dowling, Ph.D., of FocusVision for a free virtual presentation on emerging methods and the future of market research. Many elements impact how market research is designed and conducted. These include evolving technological, social, scientific, economic, and cultural forces. In this webinar, Zoë will discuss the broader landscape changes that impact how we conduct market research and explore what it means for mainstream methodologies as well as emerging approaches.
Topics will include:
- Technological, cultural and business trends impacting market research
- Agile research as an emerging methodology
- The growth of mobile ethnographies and online focus groups
Title:
AI & Data Analytics during the Pandemic
Date: June 5, 2020-12pm-1pm EDT-Available on DemandCRIC’s AI and Data Analytics Thought Leadership Council will explore how the use of AI and Data Analytics have been impacted by COVID-19.
View RecordingTitle: How Qualitative Research is Adapting to the Pandemic
Date: May 27, 2020
Join members of CRIC’s Qualitative Research Thought Leadership Council for an interactive, virtual panel that explores how Canadian qualitative researchers are adapting to the impact of COVID-19.
View RecordingTitle: Driver Analysis as a Gateway to Advanced Analytics (View Recording)
Date: May 20, 2020
Join Jeffrey Henning of the MRII and Keith Chrzan of Sawtooth Software for this how-to session, which will start with a simple example of how to do a basic driver analysis and will then introduce advanced analytics that can make it more powerful.
View Recording